Cancellation Rights

Refund Policy

Cancellation Rights

Revocation Right for Consumers
(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)

Instructions for Revocation

Revocation Right

You have the right to revoke this contract within 14 days without specifying any reasons.
The revocation period is 14 days with effect from the day:

  • On which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and these products are delivered uniformly.
  • On which you or a third party nominated by you, which is not the carrier, had taken possession of the last product, provided you had ordered several products within the scope of a standard order and these products are delivered separately.

To exercise your revocation right, you must inform us (Arman Arman und Navdeep Kumar GbR, Marzahner Chaussee 12681 Berlin, Telephone: 015207898618, Email: spicora2025@gmail.com) of your decision to revoke this contract by means of a clear declaration (e.g., a letter sent via post, fax, or email). You can use the enclosed specimen revocation form for this, which however is not mandatory.

To safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.

Consequences of the Revocation

If you revoke this contract, we shall repay all payments received from you, including the delivery costs (except for additional costs arising from selecting a delivery option other than the most reasonable standard delivery offered by us), immediately and at the latest within 14 days from the day we received your revocation notification. We will use the same means of payment that you originally used for the transaction unless expressly agreed otherwise with you; you will not be charged any fees due to this repayment.

We can refuse the repayment until the products are returned to us or until you have provided evidence that you have sent the products back to us, whichever occurs earlier.

You must return or transfer the products to us (Arman Arman und Navdeep Kumar GbR, Marzahner Chaussee 12681 Berlin) immediately and, at the latest, within 14 days from the day you notify us of the revocation of this contract. The deadline is maintained if you send the products before the expiry of the 14-day period.

You bear the direct costs of returning the goods, estimated at a maximum of around EUR 9.99.

You must pay for any depreciation of the products only if this depreciation results from handling beyond what is necessary to check the nature, characteristics, and functionality of the products.

Criteria for Exclusion or Expiry

The revocation right does not apply to contracts:

  • For the delivery of products that are not prefabricated and for whose manufacturing an individual selection or customization by the consumer is important or which are clearly tailored to personal requirements.
  • For the delivery of products that can spoil quickly or whose use-by date would be exceeded quickly.
  • For all items categorized under "SAVE FOOD."
  • For the delivery of alcoholic drinks, whose price was agreed at the time of concluding the contract but which can only be delivered 30 days after the contract and whose current value depends on market fluctuations beyond our control.
  • For the delivery of newspapers, periodicals, or magazines, except for subscription contracts.

The revocation right expires prematurely for contracts:

  • For the delivery of sealed products that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
  • For the delivery of products if they have been inseparably mixed with other goods after delivery due to their nature.
  • For the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Specimen Revocation Form

(If you wish to revoke the contract, please fill in this form and send it back to us.)

To: Arman Arman und Navdeep Kumar GbR
Marzahner Chaussee 12681 Berlin
Email: spicora2025@gmail.com

  • I/We () hereby revoke the contract concluded by me/us () regarding the purchase of the following products () / the provision of the following service ():

  • Ordered on () / Received on ():

  • Name of the consumer(s):

  • Address of the consumer(s):

  • Signature of the consumer(s) (only required for notifications in paper form):

  • Date:

(*) Delete where inapplicable.